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Insurance Appraisal Glossary: The Ohio Claim Lexicon

43 terms you’ll meet in policies, estimates and appraisal awards, defined in plain English and searchable.

43 terms

Actual Cash Value (ACV)
What damaged property is worth at the time of loss, usually figured as replacement cost minus depreciation. Many Ohio policies pay ACV first and the balance after repairs.
Additional Living Expense (ALE)
Coverage for the extra cost of living elsewhere while your home is unlivable after a covered loss, such as rent, hotel bills or added mileage.
Appraisal Clause
The policy provision that lets either party demand a panel of two appraisers and an umpire to set the amount of loss when the two sides disagree on price.
Award
The written decision that fixes the amount of loss. An award signed by any two of the three panel members is generally binding on the amount.
Cosmetic Damage Exclusion
An endorsement on some policies that excludes dents or marks, often on metal roofing or siding, that change appearance but not function.
Coverage A (Dwelling)
The part of a homeowners policy that insures the house itself and attached structures such as an attached garage or porch.
Coverage B (Other Structures)
Coverage for detached structures on the property, such as a detached garage, shed or fence, usually set as a percentage of Coverage A.
Coverage C (Personal Property)
Coverage for belongings like furniture, clothing and electronics, whether damaged at home or, within limits, elsewhere.
Coverage D (Loss of Use)
Coverage for additional living expenses or lost rental income when a covered loss makes the home unfit to live in.
Declarations Page
The summary page of a policy listing the insured, property address, coverage limits, deductibles and endorsements.
Deductible
The share of a covered loss you pay before the insurer pays. It is subtracted from the claim payment rather than paid to anyone.
Depreciation
The reduction in value for age, wear and condition. In a claim it is the difference between replacement cost and actual cash value.
Derecho
A long-lived, widespread windstorm produced by a line of fast-moving thunderstorms, like the June 29, 2012 event that swept central and southern Ohio.
Functional Damage
Damage that impairs how a component works or shortens its life, such as hail that fractures shingle mat or cracks slate.
Holdback
The recoverable depreciation an insurer withholds from the first payment until repairs are completed and documented.
Ice Dam
A ridge of ice at a roof edge that traps melting snow, letting water back up under shingles and into walls and ceilings.
Impartial Appraiser
An appraiser with no financial stake in the outcome. Many policies require each party’s appraiser to be impartial, independent or disinterested.
Line Item
A single entry in a repair estimate, such as removing and replacing a square of shingles, with its quantity, unit price and total.
Matching
The question of whether undamaged materials must be replaced so repairs blend with what remains, common with roofing, siding and flooring.
Mitigation
Reasonable steps to prevent further damage after a loss, like tarping a roof or extracting water. Most policies require it.
Mortgagee Clause
The policy provision that protects the lender’s interest and is why claim checks are often made out to both the owner and the mortgage company.
Named Peril
A policy approach that covers only the causes of loss specifically listed, such as fire, lightning or windstorm.
NFIP
The National Flood Insurance Program, the federal program that writes most flood policies. Standard Ohio homeowners policies exclude flood.
ODI
The Ohio Department of Insurance, the state agency that licenses insurers and enforces claim-handling rules.
Ohio FAIR Plan
The Ohio FAIR Plan Underwriting Association, the insurer of last resort for property owners who cannot get coverage in the voluntary market.
Open Peril
A policy approach that covers any cause of physical loss unless it is specifically excluded. Most Ohio homeowners policies insure the dwelling this way.
Ordinance or Law
Coverage for the added cost of bringing repaired property up to current building codes, usually capped at a percentage of the dwelling limit.
Overhead and Profit (O&P)
The general contractor’s charge for managing a job with several trades, often figured as a percentage of the repair estimate.
Percentage Deductible
A deductible set as a percentage of the dwelling limit, often 1%–5% for wind or hail on some Ohio policies, rather than a flat dollar amount.
Pitch
The steepness of a roof, written as inches of rise per 12 inches of run. Steeper roofs cost more to repair and may need extra safety labor.
Proof of Loss
A sworn statement of the amount claimed that some policies require within a set time, often on request from the insurer.
Recoverable Depreciation
Depreciation the insurer will pay once repairs or replacement are finished, under a replacement cost policy.
Replacement Cost Value (RCV)
The cost to repair or replace damaged property with materials of like kind and quality, without a deduction for depreciation.
Reservation of Rights
A letter in which the insurer handles a claim while saying it may later deny coverage on stated grounds.
Scope of Loss
The full list of damaged items and the repairs needed to restore them, which drives the size of every estimate.
Sewer and Drain Backup Endorsement
An add-on that covers water backing up through drains or a failed sump pump, usually with its own sublimit. Without it, most Ohio policies exclude this water.
Square (Roofing)
A unit of roof area equal to 100 square feet, used to measure and price roofing work.
Suit Limitation
A policy condition setting how long you have to file a lawsuit over a claim, often one year from the date of loss in Ohio policies.
Supplement
A request to add items or costs to an insurer’s estimate, often after hidden damage turns up during repairs.
Test Square
A 10-by-10-foot area marked on a roof slope where an inspector counts hail hits to judge whether the slope is damaged.
Umpire
The neutral third member of an appraisal panel who decides items the two party appraisers cannot agree on.
Umpire Selection
The process of the two appraisers agreeing on an umpire, or, if they cannot, asking a court in the county of the loss to appoint one.
Xactimate
Estimating software used by most insurers and many contractors to price repairs from regional unit-cost databases.
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